Introduction & General UI: certification questions & answers

Introduction & General UI

1. Q1 Why can you sort by some fields and not others? Confirmed

   Answer Only fields stored in the database can be sorted

   Why / where Computed non-stored fields can't be ordered by SQL

2. Q2 Display 1,000 records at once in a list Confirmed

   Answer Click the pager (1-80) and type 1-1000

   Why / where Default page size is 80

3. Q3 Shortcut for the command palette Confirmed

   Answer CTRL+K (Cmd+K on Mac)

   Why / where Prefixes: / menus · @ users · # channels · ? Knowledge articles

4. Q4 Small "EN" icon at the right of a field Confirmed

   Answer The field is translatable

   Why / where Click it to enter translations per language

5. Q5 Colour modes available by default Confirmed

   Answer Light and Dark

   Why / where User menu > Preferences / dark mode toggle

6. Q6 Reorder app icons on the home screen Confirmed

   Answer Click and hold an icon; it tilts; drag it

   Why / where No "arrange apps" mode exists

7. Q7 Enable/disable onboarding tours Confirmed

   Answer Through the User menu (Onboarding)

8. Q8 Two types of contacts Confirmed

   Answer Individual and Company

9. Q9 Address type you can NOT choose on a contact Confirmed

   Answer Payment address

   Why / where Types: Contact, Invoice, Delivery, Follow-up, Other (+ Private on employees)

10. Q10 Make a customer visible to all companies (multi-company) Confirmed

    Answer Leave the Company field empty on the contact (Sales & Purchase tab)

    Why / where Empty company = shared record

11. Q11 Can you search a contact by address? Confirmed

    Answer Yes, in the Contacts app

12. Q12 What does archiving do? Confirmed

    Answer Record hidden from normal views, no longer active; can be unarchived

    Why / where Filter "Archived" to see it

13. Q13 Superuser mode Confirmed

    Answer Lets you bypass record rules and access rights

    Why / where Developer mode > "Become Superuser"

14. Q14 Access the Technical menu Confirmed

    Answer Activate developer mode, then Settings > Technical

15. Q15 Clock icon in the systray Confirmed

    Answer Overview of your assigned activities

16. Q16 Schedule an activity on a record Confirmed

    Answer Activities button on top of the chatter: type, due date, assignee, summary

17. Q17 Restore a broken email template Confirmed

    Answer Settings > Review All Templates > open template > Reset Template

18. Q18 Requirements to send WhatsApp messages Confirmed

    Answer A Meta-approved template synced to Odoo and a linked WhatsApp Business Account with a valid payment method

19. Q19 Access-rights change with conflicting dependencies Likely

    Answer Odoo applies the change; conflicts must be resolved by another administrator

20. Q20 Two filters on the same field (e.g., Product Category = A, Product Category = B) Confirmed

    Answer Combined with OR

    Why / where Same field → OR inside one facet. Different fields → AND between facets

21. Q21 View that cannot do multi-level grouping (v16 Q) Confirmed

    Answer Kanban (one group level only)

    Why / where List, pivot and graph can nest

22. Q22 How many languages can be installed? Confirmed

    Answer Multiple, no limit